Guest Experience Host & Parking Ambassador

Sight & Sound Brand; Ronks (PA); On-site; USD 21,000 - 28,000; Full time

Job summary

Sight & Sound invites a friendly Traffic Greeter to welcome guests and help create a restful experience that prepares hearts for the gospel message. You’ll greet visitors, guide vehicles, and coordinate with team members to ensure smooth arrival in all weather.

The role requires strong communication, a flexible schedule, and a positive, service-minded attitude. You will be on your feet much of the day, walk outdoors and indoors, and support other guest services during peak show times.

Qualifications

• Strong communication and interpersonal skills; friendly and approachable.
• Discernment, problem-solving, and active listening.
• Positive, flexible in a fast-paced environment.
• Flexible schedule related to show run.
• Service-minded attitude toward guests and team.
• Self-awareness and growth mindset.
• Ability to walk toward conflict resolution.

Responsibilities

• Embrace Sight & Sound’s Core Values and Culture.
• Partner with team members to provide an exceptional guest experience.
• Prepare the parking lot for guest arrival.
• Provide a visual and verbal greeting and identify needs while directing guests in various weather conditions.
• Ensure a safe and restful parking process.
• Proactively anticipate and respond to a wide variety of guest needs.
• Creatively problem-solve challenging situations.
• Diffuse, de-escalate, and resolve conflict situations.
• Develop strong team connections; Choose to be vulnerable; Engage in open and candid dialogue and feedback.
• Actively engage and assist other guest service teams with responsibilities as required.
• Effectively coordinate, oversee, and take action during an emergency situation involving guests in public areas.

Skills

Communication skills

Interpersonal skills

Flexible schedule

Customer service

Job description

Sight & Sound invites a friendly Traffic Greeter to welcome guests and help create a restful experience that prepares hearts for the gospel message. You’ll greet visitors, guide vehicles, and coordinate with team members to ensure smooth arrival in all weather.

The role requires strong communication, a flexible schedule, and a positive, service-minded attitude. You will be on your feet much of the day, walk outdoors and indoors, and support other guest services during peak show times.