Guest Experience Host | OpenTable & Toast Pro + Tips

Sonny; Nashville (TN); On-site; USD 20,000 - 29,000; Full time

Job summary

Sonny in Nashville is seeking a Host to support restaurant operations and guest experiences. You will oversee OpenTable reservations, seat the dining room efficiently, answer calls, and assist with private events while keeping the host area clean and stocked.

You will train new hosts, maintain a positive energy, greet guests warmly, and coordinate with management on day-to-day guest relations. Excellent communication and multitasking in a fast-paced, loud environment are essential, along with

Qualifications

• Minimum of one year’s experience in a fast-paced restaurant/bar.
• Must be at least 18 years old.
• ServSafe Certification preferred
• ABC Server Permit preferred
• CPR certification and/or First Aid training preferred

Responsibilities

• Maintain a positive, high energy level throughout the shift.
• Greet guests and seat them promptly while answering questions.
• Manage OpenTable reservations and private events inquiries.
• Assist management with guest relations and day-to-day operations.
• Keep host and bathroom areas clean and stocked at all times.

Skills

OpenTable knowledge

Toast POS

Greet guests

Multitask

Communication skills

Professional demeanor

Education

High School Diploma or GED

Tools

Toast POS

Teamwork

OpenTable

Job description

Sonny in Nashville is seeking a Host to support restaurant operations and guest experiences. You will oversee OpenTable reservations, seat the dining room efficiently, answer calls, and assist with private events while keeping the host area clean and stocked.

You will train new hosts, maintain a positive energy, greet guests warmly, and coordinate with management on day-to-day guest relations. Excellent communication and multitasking in a fast-paced, loud environment are essential, along with