Guest Experience Host — Luxury Dining & Seating

Hotel Chaco; Albuquerque (NM); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

25% 401(k) match

Employee discounts across Heritagehot

Complimentary meals during scheduleds

Free employee parking

Growth opportunities

New Mexico pride and community values

Job summary

Heritage Hotels & Resorts is seeking a Restaurant Host in Albuquerque, NM to welcome guests, manage seating and support service operations. You will coordinate with servers and staff to ensure a smooth dining experience and maintain a warm, organized environment from guest arrival through seating.

The role emphasizes guest interaction, teamwork and adaptability during peak periods, with opportunities for advancement within a locally owned hospitality group.

Qualifications

• Excellent verbal communication and customer service skills.
• Ability to multitask in fast-paced environments.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively as part of a team.
• Strong work ethic and positive attitude.
• High school diploma or equivalent required.
• High-volume and/or fine dining experience preferred.
• Current New Mexico Food Handler Certification required.

Responsibilities

• Welcome guests and manage seating flow throughout service
• Assign tables to support server rotation and service efficiency
• Communicate guest needs and table status with service staff
• Support dining operations during peak service periods
• Provide friendly, professional and attentive guest interaction

Skills

Verbal communication

Customer service

Multitasking

Attention to detail

Team collaboration

Work ethic

Education

High school diploma or equivalent

Job description

Heritage Hotels & Resorts is seeking a Restaurant Host in Albuquerque, NM to welcome guests, manage seating and support service operations. You will coordinate with servers and staff to ensure a smooth dining experience and maintain a warm, organized environment from guest arrival through seating.

The role emphasizes guest interaction, teamwork and adaptability during peak periods, with opportunities for advancement within a locally owned hospitality group.