Restaurant Host

Eldorado Hotel & Spa; Santa Fe (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) match

Employee discounts

Complimentary meals

Free employee parking

Growth opportunities

Job summary

Heritage Hotels & Resorts in New Mexico is seeking an engaging Restaurant Host to be the first point of contact for guests and to shape the dining experience. You will manage seating flow, assist server rotation and communicate guest needs to staff.

This role requires excellent communication, multitasking in a fast-paced environment and a positive, teamwork-driven attitude. A high school diploma and NM Food Handler Certification are required; nights, weekends and holidays availability is

Qualifications

• Excellent verbal communication and customer service skills.
• Ability to multitask in fast-paced environments.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively as part of a team.
• High school diploma or equivalent required.
• Current New Mexico Food Handler Certification required.
• Availability to work nights, weekends and holidays as needed.

Responsibilities

• Welcome guests and manage seating flow throughout service
• Assign tables to support server rotation and service efficiency
• Communicate guest needs and table status with service staff
• Support dining operations during peak service periods
• Provide friendly, professional and attentive guest interaction

Skills

Customer service

Verbal communication

Multitasking

Teamwork

Attention to detail

Positive attitude

Education

High school diploma or equivalent

Job description

About Heritage Hotels & Resorts

Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service and community pride. We care for our guests, our team and our neighborhoods with the same intention. If you enjoy welcoming guests and creating positive first impressions, we invite you to grow with us.

Why This Role Matters

We are seeking an engaging Restaurant Host that serves as the first point of contact for guests and plays a key role in shaping the overall dining experience. This position ensures smooth seating flow, supports service operations and creates a warm, organized and welcoming environment from the moment guests arrive.

What You’ll Do

• Welcome guests and manage seating flow throughout service
• Assign tables to support server rotation and service efficiency
• Communicate guest needs and table status with service staff
• Support dining operations during peak service periods
• Provide friendly, professional and attentive guest interaction

Why You’ll Love Working With Us

• Competitive pay and comprehensive benefits, including a 25% 401(k) match!
• Generous employee discounts across Heritage hotels, restaurants, spa and retail!
• Complimentary meals during scheduled shifts!
• Free employee parking!
• Supportive team culture with opportunities for growth and advancement!
• A workplace rooted in New Mexico pride and community values!

Requirements

• Excellent verbal communication and customer service skills.
• Ability to multitask in fast-paced environments.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively as part of a team.
• Strong work ethic and positive attitude.
• High school diploma or equivalent required.
• High-volume and/or fine dining experience preferred.
• Current New Mexico Food Handler Certification required.
• Availability to work nights, weekends and holidays as needed