Guest Experience Host — Growth & Benefits

Bethyl Laboratories, Inc; Richmond (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee meal discounts

Insurance benefits (full-time)

Retirement plan

Paid time off

Job summary

PARLOUR in Richmond, KY is seeking a Host/Hostess to create an exceptional dining experience. You will warmly greet guests, manage reservations and waiting lists, and escort guests to tables while presenting menus and utensils. The role supports efficient carry-out orders and collaborates with kitchen and service staff to ensure guest satisfaction.

This position offers both full-time and part-time options. Applicants should have strong communication, be capable under pressure, and maintain

Qualifications

• Customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to stay composed in fast-paced environments.
• Strong organizational skills and attention to detail.
• Familiarity with POS and reservation systems a plus.

Responsibilities

• Greet guests warmly and seat them at assigned tables.
• Manage reservations, walk-ins, and waiting lists.
• Escort guests, present menus, and deliver silverware.
• Provide accurate wait times and communicate table availability.
• Handle carry-out orders and coordinate with kitchen and service staff.
• Process payments accurately and issue receipts.
• Maintain the lobby area clean and organized.

Skills

Customer service

Communication skills

Composure under pressure

Organization & detail

POS & reservations awareness

Tools

POS systems

Reservation systems

Job description

PARLOUR in Richmond, KY is seeking a Host/Hostess to create an exceptional dining experience. You will warmly greet guests, manage reservations and waiting lists, and escort guests to tables while presenting menus and utensils. The role supports efficient carry-out orders and collaborates with kitchen and service staff to ensure guest satisfaction.

This position offers both full-time and part-time options. Applicants should have strong communication, be capable under pressure, and maintain