Guest Experience Host - Gaming Café

PlaySpinWin Brands; Oak Forest (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Dottys in Oak Forest, IL is seeking a Guest Service Host. The role focuses on welcoming guests, delivering exceptional service, and maintaining a positive environment.

You will operate a touch‑screen POS, document guest activity, ensure cleanliness, and assist with food and beverage service while adhering to liquor and gaming regulations. This is a part‑time, on‑site position in a fast-paced gaming cafe setting.

Qualifications

• Must be 21 years of age.
• Previous customer service experience preferred.
• Reliable transportation required.
• Able to use a touch‑screen POS system.
• Able to bend, reach, lift and/or carry 15 pounds.

Responsibilities

• Provide exceptional customer service and create memorable guest experiences.
• Document guest activity and maintain accurate records.
• Maintain cleanliness and sanitation of café, gaming areas, restrooms, and common spaces.
• Prepare and serve food and beverages, including sampling items.
• Support regulatory inspections and comply with liquor, gaming, and health rules.

Skills

Customer service

Active listening

Interpersonal skills

Team player

Punctuality

POS system

Tools

Touch‑screen POS system

Job description

Dottys in Oak Forest, IL is seeking a Guest Service Host. The role focuses on welcoming guests, delivering exceptional service, and maintaining a positive environment.

You will operate a touch‑screen POS, document guest activity, ensure cleanliness, and assist with food and beverage service while adhering to liquor and gaming regulations. This is a part‑time, on‑site position in a fast-paced gaming cafe setting.