Guest Experience Host: Front of House & Reservations

Il Fornaio; Mountain View (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Employee discounts

Job summary

Il Fornaio Cucina Italiana in Mountain View is seeking a Host to set the tone from the moment guests arrive, delivering a warm, polished first impression and guiding guests through the dining experience. You will manage reservations and seating, coordinate with the front door and dining room, and stay adaptable during busy periods while maintaining a calm, friendly vibe.

This role invites a team-first mindset, flexible availability, and clear, courteous communication to ensure smooth service and

Qualifications

• Excellent customer-focus and communication.
• Strong organizational skills in fast-paced settings.
• Team-first mindset and willingness to help.
• Availability for days, nights, weekends, and holidays.

Responsibilities

• Greet guests in person and on the phone.
• Manage reservations, seating, and wait times.
• Plan seating for the shift.
• Communicate dining information clearly.
• Coordinate with team to ensure smooth seating flow.

Skills

Friendly communication

Professional communication

Strong organization

Attention to detail

Team player

Flexible schedule

Job description

Il Fornaio Cucina Italiana in Mountain View is seeking a Host to set the tone from the moment guests arrive, delivering a warm, polished first impression and guiding guests through the dining experience. You will manage reservations and seating, coordinate with the front door and dining room, and stay adaptable during busy periods while maintaining a calm, friendly vibe.

This role invites a team-first mindset, flexible availability, and clear, courteous communication to ensure smooth service and