Guest Experience Host — Front of House

THE SHACK BREAKFAST AND LUNCH; Saint Charles (MO); On-site; USD 21,000 - 32,000; Full time

Job summary

The Shack Breakfast and Lunch in Saint Charles, MO is seeking a friendly host/hostess to greet guests at the door, seat them promptly, and present clean menus.

You will manage the waiting list, quote accurate wait times, answer questions about the menu, and keep the host area tidy to ensure a smooth flow.

This role requires energy, a personable demeanor, and a commitment to delivering a positive first impression for every guest.

Qualifications

• Greet guests and provide friendly service
• Strong communication and customer-service orientation

Responsibilities

• Greets guests with a smile and presents menus to guests as they are seated.
• Takes names on a waiting list.
• Quotes wait times to guests accurately when tables are not immediately available.
• Maintains host area, cleans, organizes and stocks menus.
• Answers phone and answers questions concerning the menu.
• Interacts with guests as they arrive and as they leave to ensure a positive dining experience.
• Keeps restrooms and foyer areas clean and orderly.

Job description

The Shack Breakfast and Lunch in Saint Charles, MO is seeking a friendly host/hostess to greet guests at the door, seat them promptly, and present clean menus.

You will manage the waiting list, quote accurate wait times, answer questions about the menu, and keep the host area tidy to ensure a smooth flow.

This role requires energy, a personable demeanor, and a commitment to delivering a positive first impression for every guest.