Guest Experience Host

THE SHACK BREAKFAST AND LUNCH; Overland Park (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

The Shack Breakfast and Lunch is seeking a friendly host/hostess to welcome guests at the door and seat them promptly. You will present menus, quote wait times, and ensure a positive dining experience from arrival to departure.

Responsibilities include maintaining the floor plan, keeping areas clean, answering questions about the menu, and assisting guests throughout their visit at this on-site role in Overland Park.

Responsibilities

• Greets guests with a smile and presents menus to guests as they are seated.
• Treats all guests to ensure complete satisfaction and strives to exceed expectations.
• Takes names on a waiting list.
• Keeps floor plan board updated.
• Observes tables and tracks clean, dirty and occupied tables.
• Quotes wait times to guests when tables aren’t immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers menu/restaurant questions.
• Interacts with guests on arrival and departure to ensure a positive dining experience.
• Maintains restrooms throughout shift.
• Sweeps foyer and front entrance area frequently.

Job description

The Shack Breakfast and Lunch is seeking a friendly host/hostess to welcome guests at the door and seat them promptly. You will present menus, quote wait times, and ensure a positive dining experience from arrival to departure.

Responsibilities include maintaining the floor plan, keeping areas clean, answering questions about the menu, and assisting guests throughout their visit at this on-site role in Overland Park.