Guest Experience Host - Front Desk Concierge

Dave & Buster's Inc.; Virginia (MN); On-site; USD 10,000 - 17,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Free games

Job summary

Dave & Buster's Inc. is hiring for a front desk/host role. You will welcome Guests, assist with game rentals, dining, and merchandise, and process transactions with a friendly, energetic demeanor.

The position emphasizes strong communication, teamwork, and delivering an exceptional Guest experience in a fast-paced environment. Prior restaurant or retail experience is helpful, but not required.

Qualifications

• The role requires friendly and effective communication with Guests.
• Previous restaurant, retail, or cashier experience is preferred but not required.
• Must be able to read and communicate in English.

Responsibilities

• Greet Guests and guide them through dining, game rentals, and merchandise.
• Operate the front desk, handle transactions, and provide excellent Guest service.
• Maintain cleanliness and stock of front desk and host area.
• Assist Team Members and coordinate with Managers as needed.
• Ensure a positive, welcoming first impression for Guests.

Skills

Customer service

Cash handling

Communication

Teamwork

Tools

POS system

Job description

Dave & Buster's Inc. is hiring for a front desk/host role. You will welcome Guests, assist with game rentals, dining, and merchandise, and process transactions with a friendly, energetic demeanor.

The position emphasizes strong communication, teamwork, and delivering an exceptional Guest experience in a fast-paced environment. Prior restaurant or retail experience is helpful, but not required.