Guest Experience Host for Brunch & Breakfast

The Press Club Grill; Tyler (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Another Broken Egg Cafe in Tyler, TX is seeking friendly hosts to deliver warm hospitality while greeting guests, seating them, and managing the waitlist for our breakfast, brunch and lunch service.

You will work with a supportive team in a fast-paced setting, maintain a clean coffee station and dining area, and contribute to an exceptional guest experience, with weekend and holiday availability required.

Qualifications

• Commitment to high-quality customer service and hospitality.
• Clear and effective communication with guests.
• Polite and professional demeanor at all times.
• Ability to solve problems and handle guest inquiries.
• Organized with attention to detail.
• Weekend and holiday availability required.

Responsibilities

• Provide exceptional customer service and hospitality.
• Greet and acknowledge guests with a smile.
• Demonstrate professional phone skills and effective communication.
• Maintain a polite and professional demeanor.
• Follow guest check-in procedures and maintain an organized waitlist.
• Ensure proper setup of coffee station and restock supplies as needed.
• Assist with silverware setup and bussing/resetting tables.
• Keep newspaper area, entry rug, and promo area neat and organized.
• Perform closing duties including trash collection, cleaning countertops and entry walls, and maintaining a clean and organized work area.
• Clean and organize menus and water plants as needed.

Skills

Customer service

Communication skills

Professional phone skills

Team player

Job description

Another Broken Egg Cafe in Tyler, TX is seeking friendly hosts to deliver warm hospitality while greeting guests, seating them, and managing the waitlist for our breakfast, brunch and lunch service.

You will work with a supportive team in a fast-paced setting, maintain a clean coffee station and dining area, and contribute to an exceptional guest experience, with weekend and holiday availability required.