Guest Experience Host - Flexible Schedule & Great Benefits

TUMBLEWEED INC; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health care

401(k) plan

ROTH plan

Paid Time Off

Discounted meals

Thanksgiving day off

Christmas day off

Training program

Recognition program

Job summary

Tumbleweed Tex Mex Grill & Margarita Bar in Louisville, KY is hiring a friendly Host to lead guest seating and service interactions. You will greet guests, escort them to dining areas, present menus, and coordinate with the team to ensure smooth handoffs and accurate wait times.

This is an entry to mid-level role focused on delivering excellent customer service in a fast-paced setting. We offer competitive wages, a flexible schedule, and our exceptional culture with benefits including health

Qualifications

• Friendly and outgoing disposition.
• Excellent communication skills.
• Ability to analyze and solve simple recurring problems.
• Alert and caring attitude toward job responsibilities.
• A high value on helpfulness and teamwork.
• Ability to handle multiple tasks in highly distracting circumstances.
• Personal pride in appearance and work performed.
• Reliable transportation required.

Responsibilities

• Greet incoming and departing guests.
• Escort guests to assigned dining area and present menus.
• Seat guests in either the bar or dining area depending on their preference.
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff.
• Screen incoming calls to the restaurant.
• Manage the flow of guests into the dining and bar areas.
• Provide accurate wait times to incoming guests.
• Tend to guests' needs and requests.
• Observe needs throughout dining experience to ensure guests receive high quality service.
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies.
• Assist in the dining room by setting/clearing tables and serving beverages.
• Maintain Tumbleweed uniform standards.
• Performs other duties as assigned.

Skills

Friendly disposition

Excellent communication

Problem solving

Multitasking

Teamwork

Reliable

Job description

Tumbleweed Tex Mex Grill & Margarita Bar in Louisville, KY is hiring a friendly Host to lead guest seating and service interactions. You will greet guests, escort them to dining areas, present menus, and coordinate with the team to ensure smooth handoffs and accurate wait times.

This is an entry to mid-level role focused on delivering excellent customer service in a fast-paced setting. We offer competitive wages, a flexible schedule, and our exceptional culture with benefits including health