Guest Experience Host | Flexible Schedule & Benefits

TUMBLEWEED INC; Shepherdsville (KY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health care

401(k) plan

ROTH plan

Paid time off

Discounted meals

Thanksgiving off

Christmas off

Training program

Recognition program

Job summary

Tumbleweed Tex Mex Grill & Margarita Bar is hiring a friendly Host to manage customer service duties and be the first point of contact for guests. You will play a key role in delivering high-quality service in a fast-paced environment.

The position offers a competitive wage, flexible scheduling, and a strong, fun culture. Join a team that values hard work and guest satisfaction while upholding uniform standards.

Qualifications

• Friendly and outgoing disposition.
• Excellent communication skills.
• Ability to analyze and solve simple, recurring problems.
• Alert and caring attitude toward job responsibilities.
• A high value on helpfulness and teamwork.
• Ability to handle multiple tasks in highly distracting circumstances.
• Personal pride in appearance and work performed.
• Reliable transportation required.

Responsibilities

• Greet incoming and departing guests.
• Escort guests to assigned dining area and present menus.
• Seat guests in either the bar or dining area depending on their preference.
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff.
• Screen incoming calls to the restaurant.
• Manage the flow of guests into the dining and bar areas.
• Provide accurate wait times to incoming guests.
• Tend to guests’ needs and requests.
• Observe needs throughout dining experience to ensure guests receive high quality service.
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies.
• Assist in the dining room by setting/clearing tables and serving beverages.
• Maintain Tumbleweed uniform standards.
• Performs other duties as assigned.

Skills

Friendly demeanor

Excellent communication

Problem solving

Caring attitude

Teamwork

Multitasking

Professional appearance

Reliable transportation

Job description

Tumbleweed Tex Mex Grill & Margarita Bar is hiring a friendly Host to manage customer service duties and be the first point of contact for guests. You will play a key role in delivering high-quality service in a fast-paced environment.

The position offers a competitive wage, flexible scheduling, and a strong, fun culture. Join a team that values hard work and guest satisfaction while upholding uniform standards.