Guest Experience Host — Flexible Schedule & Advancement

Capital Ale House; Glen Allen (VA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Company supplemented Health Insurance

Company supplemented Dental Insurance

$25,000 free life insurance

401K with a 3% company match

Paid vacation.

Personal time off / Sick pay

Job summary

Capital Ale House is seeking a friendly host/hostess to greet guests, answer questions about our products, and guide guests to seating in a lively, high-volume environment.

You will maintain clean surfaces, ensure a positive guest experience, and support team operations throughout shifts, including weekends. The role rewards reliability with advancement opportunities and benefits. Full-time position with company-supported health coverage and retirement options.

Qualifications

• Availability on Sundays on a rotating basis.
• Ability to move items up to 30 lbs. for distances up to 25 feet.
• Able to stand for up to an 8-hour shift, including stairs.

Responsibilities

• Reflects positively on Capital Ale House and staff.
• Communicates with guests in a congenial manner.
• Communicates with management about operational issues relating to service quality, cleanliness, and efficiency.
• Ensures timely completion of tasks per training manuals.
• Identifies areas for improvement in beverage service and dining area.

Skills

Customer service

Communication skills

Professional demeanor

Job description

Capital Ale House is seeking a friendly host/hostess to greet guests, answer questions about our products, and guide guests to seating in a lively, high-volume environment.

You will maintain clean surfaces, ensure a positive guest experience, and support team operations throughout shifts, including weekends. The role rewards reliability with advancement opportunities and benefits. Full-time position with company-supported health coverage and retirement options.