Guest Experience Host | Flexible Schedule & Growth

Capital Ale House; Harrisonburg (VA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Advancement opportunities

Job summary

Capital Ale House in Virginia’s Harrisonburg area is seeking a guest services team member to help our busy restaurant run smoothly. You will greet guests, answer questions about our products, and maintain a positive, professional demeanor in a loud, high-volume environment.

This role supports ongoing operations, with Sunday availability on a rotating basis, the ability to lift up to 30 lbs, and standing for up to 8 hours.

Qualifications

• All Employees are required to be available on Sundays on a rotating basis.
• Must be able to move items up to 30 lbs. for distances of up to 25 feet.
• Able to remain standing and active for up to an 8-hour shift.
• Must be able to move … etc...

Responsibilities

• Reflects positively on the company and its staff
• Communicates with all guests in a congenial manner
• Communicates with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations
• Ensures the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the Host Training Manual
• Identifies areas of need within the beverage service and dining area and correct problems
• Communicates the company’s marketing efforts to the guest
• Contributes to the overall positive morale of the operation’s staff
• Assists in the completion of the adherence to the staff training program of trainees in the service area
• Ensures the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company
• Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
• All guests and staff members must be treated with dignity and respect

Skills

Guest communication

Teamwork

Positive attitude

Job description

Capital Ale House in Virginia’s Harrisonburg area is seeking a guest services team member to help our busy restaurant run smoothly. You will greet guests, answer questions about our products, and maintain a positive, professional demeanor in a loud, high-volume environment.

This role supports ongoing operations, with Sunday availability on a rotating basis, the ability to lift up to 30 lbs, and standing for up to 8 hours.