Host - Part-time

Capital Ale House; Harrisonburg (VA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Advancement opportunities

Job summary

Capital Ale House in Virginia’s Harrisonburg area is seeking a guest services team member to help our busy restaurant run smoothly. You will greet guests, answer questions about our products, and maintain a positive, professional demeanor in a loud, high-volume environment.

This role supports ongoing operations, with Sunday availability on a rotating basis, the ability to lift up to 30 lbs, and standing for up to 8 hours.

Qualifications

• All Employees are required to be available on Sundays on a rotating basis.
• Must be able to move items up to 30 lbs. for distances of up to 25 feet.
• Able to remain standing and active for up to an 8-hour shift.
• Must be able to move … etc...

Responsibilities

• Reflects positively on the company and its staff
• Communicates with all guests in a congenial manner
• Communicates with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations
• Ensures the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the Host Training Manual
• Identifies areas of need within the beverage service and dining area and correct problems
• Communicates the company’s marketing efforts to the guest
• Contributes to the overall positive morale of the operation’s staff
• Assists in the completion of the adherence to the staff training program of trainees in the service area
• Ensures the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company
• Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
• All guests and staff members must be treated with dignity and respect

Skills

Guest communication

Teamwork

Positive attitude

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement

For more than twenty years, Capital Ale House has been Virginia’s beer authority. Our restaurants feature the best local, national, and international ales and lagers paired with regional fare that makes dining with friends and family a memorable event.

We offer weekly competitive pay, advancement opportunities, and a benefits package second to none in the industry.

We are passionate about being a workplace that fits you. Whether you’re looking for part-time, full-time, or a career, we’re the place to work. We understand what’s important to you and strive to offer employment that meets your needs.

Job Summary

• Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
• Answer questions guests have regarding our products or services
• Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces
• Ability to maintain a positive and professional demeanor while working in a loud, high-volume environment

Responsibilities

• Reflects positively on the company and its staff
• Communicates with all guests in a congenial manner
• Communicates with all Managers operational issues concerning the quality of service, cleanliness, and efficient operations
• Ensures the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the Host Training Manual
• Identifies areas of need within the beverage service and dining area and correct problems
• Communicates the company’s marketing efforts to the guest
• Contributes to the overall positive morale of the operation’s staff
• Assists in the completion of the adherence to the staff training program of trainees in the service area
• Ensures the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company
• Ensures the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company
• All guests and staff members must be treated with dignity and respect

Qualifications

• All Employees are required to be available on Sundays on a rotating basis.
• Must be able to move items up to 30 lbs. for distances of up to 25 feet.
• Able to remain standing and active for up to an 8-hour shift. This could include going up and down stairs
• Must be able to move … etc...