Guest Experience Host — Flexible Schedule

Delaware North at TD Garden; Boston (MA); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North at TD Garden in Boston, MA is hiring Hosts to join our Legends Restaurant team. As a Host, you will welcome guests, manage the host station, and help create a seamless dining experience.

Responsibilities include reviewing seating plans, seating guests, maintaining wait times, ensuring cleanliness, and assisting guests with questions. Prior guest service experience is preferred; no diploma required.

Qualifications

• Prior experience in a guest service environment preferred
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
• Ability to effectively communicate with guests and team members
• No high school diploma or GED required

Responsibilities

• Review the floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer the restaurant telephone line during assigned hours of operation

Skills

Guest service

Communication

Multi-tasking

High energy

Education

No high school diploma or GED required

Job description

Delaware North at TD Garden in Boston, MA is hiring Hosts to join our Legends Restaurant team. As a Host, you will welcome guests, manage the host station, and help create a seamless dining experience.

Responsibilities include reviewing seating plans, seating guests, maintaining wait times, ensuring cleanliness, and assisting guests with questions. Prior guest service experience is preferred; no diploma required.