Guest Experience Host - Flexible Hours & Growth

Bob Evans Restaurants; Taylor (AK); Sur place; USD 17 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Health benefits

401(k) match

Flexible scheduling

Career growth

Résumé du poste

Bob Evans Restaurants is seeking a friendly Host / Cashier to greet guests, seat diners, and manage table flow in a fast-paced family dining environment. The role emphasizes excellent guest service, accurate money handling, and active participation in promotions and team efforts.

Responsibilities include greeting guests, managing seating, handling cash and card transactions, and maintaining a clean, organized dining area.

Qualifications

• 0-2 years related experience.
• Strong knowledge of commonly used concepts, practices, and procedures in a restaurant.
• Relies on experience and judgment to plan and accomplish goals.

Responsabilités

• Greet guest in a friendly, warm, and welcoming manner and escort guests to tables.
• Monitors guests’ needs and the flow of the restaurant and seats guests accordingly.
• Delivers the appropriate number of menus, kid packs if needed when seating guests.
• Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned.
• Practices safe food and beverage handling.
• Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order.
• Shows guests you care and ask them about their dining experience.
• Effectively handles guest complaints and involves manager at appropriate time.
• Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards.
• Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest
• Clears, sanitizes, and sets tables as needed

Connaissances

Guest service

Problem solving

Detail oriented

Multitasking

Money handling

POS system

Outils

POS system

Description du poste

Bob Evans Restaurants is seeking a friendly Host / Cashier to greet guests, seat diners, and manage table flow in a fast-paced family dining environment. The role emphasizes excellent guest service, accurate money handling, and active participation in promotions and team efforts.

Responsibilities include greeting guests, managing seating, handling cash and card transactions, and maintaining a clean, organized dining area.