Guest Experience Host - Flexible Hours & Growth

Marriott Lexington Griffin Gate Golf Resort & Spa; Lexington (KY); On-site; USD 17,000 - 23,000; Full time

Job summary

Marriott Lexington Griffin Gate Golf Resort & Spa in Lexington, KY is seeking a friendly Restaurant Host to create a welcoming dining experience. As the first point of contact, you will manage seating, greet guests, and support the front-of-house team.

This role emphasizes hospitality, strong communication, and the ability to handle reservations with calm professionalism in a fast-paced environment. Flexible availability, including evenings and weekends, is preferred.

Qualifications

• Excellent interpersonal and communication skills
• Strong organizational and multitasking abilities
• Ability to remain calm and professional in a fast-paced environment
• Previous experience in hospitality or customer service preferred
• Friendly, approachable, and guest-focused attitude
• Ability to work flexible hours, including evenings, weekends, and holidays
• Basic computer skills for reservation management systems are a plus

Responsibilities

• Greet guests warmly upon arrival and assist with seating arrangements
• Manage reservations and waitlists efficiently to optimize table turnover
• Provide menus and answer initial questions about the restaurant and menu offerings
• Coordinate with the serving staff to ensure timely seating and service
• Handle guest inquiries and resolve any concerns promptly and courteously
• Maintain cleanliness and organization of the host stand and waiting area
• Support team members to ensure a seamless dining experience for all guests

Skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking

Hospitality experience

Customer service

Flexible hours

Tools

Reservation software

Job description

Marriott Lexington Griffin Gate Golf Resort & Spa in Lexington, KY is seeking a friendly Restaurant Host to create a welcoming dining experience. As the first point of contact, you will manage seating, greet guests, and support the front-of-house team.

This role emphasizes hospitality, strong communication, and the ability to handle reservations with calm professionalism in a fast-paced environment. Flexible availability, including evenings and weekends, is preferred.