Guest Experience Host - Flexible Hours + Free Meals

Torsap Thai Kitchen; Nashville (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Free meals

Flexible Hours

Job summary

Torsap Thai Kitchen in Nashville, TN is seeking a dedicated Guest Experience Coordinator. In this role, you will warmly welcome guests, manage reservations, and ensure smooth seating coordination. Your responsibilities include handling inquiries, maintaining a professional appearance, and effectively resolving any guest issues. The ideal candidate will possess excellent interpersonal skills, be tech-savvy with reservation systems, and have a flexible schedule. Competitive pay at $20.00/hour plus tips, along with meal benefits and flexible hours are offered.

Qualifications

• Friendly, welcoming attitude.
• Ability to handle guest concerns gracefully.
• Efficiently manage reservations, waitlists, and seating rotations.
• Quickly resolve guest complaints or seating conflicts.
• Collaborate effectively with servers, bussers, and management.

Responsibilities

• Warmly welcome guests upon arrival.
• Answer phone calls and handle reservations.
• Coordinate seating arrangements.
• Handle guest inquiries and complaints courteously.
• Keep the host stand and entryway neat.

Skills

Customer Service Skills

Communication Skills

Organization & Time Management

Problem-Solving

Multitasking

Teamwork

Tech Savvy / POS & Reservation Systems

Professional Appearance & Demeanor

Attention to Detail

Flexibility & Reliability

Tools

OpenTable

Resy

Yelp Reservations

Digital POS System

Job description

Torsap Thai Kitchen in Nashville, TN is seeking a dedicated Guest Experience Coordinator. In this role, you will warmly welcome guests, manage reservations, and ensure smooth seating coordination. Your responsibilities include handling inquiries, maintaining a professional appearance, and effectively resolving any guest issues. The ideal candidate will possess excellent interpersonal skills, be tech-savvy with reservation systems, and have a flexible schedule. Competitive pay at $20.00/hour plus tips, along with meal benefits and flexible hours are offered.