Guest Experience Host | First-Class Service

RH (Restoration Hardware); Raleigh (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

RH Hospitality seeks a personable Host in Raleigh, NC to create a remarkable first impression for guests visiting our Design Galleries. You will welcome guests with warmth, guide them to their table, and uphold RH's elevated hospitality standards throughout the dining experience.

The ideal candidate is detail-oriented, service-minded, and capable of maintaining an organized host station while engaging confidently with guests and colleagues. Weekend and holiday shifts are required.

Qualifications

• 1+ year of related experience in guest facing or hospitality-focused role.
• Legal authorization to work in the United States.
• Must meet minimum legal age to serve alcohol and/or perform kitchen responsibilities per local regulations.
• Flexibility to work weekends, holidays, and variable shifts.

Responsibilities

• Create a warm and inviting experience for guests by providing First Class Service at all times.
• Greet guests promptly and graciously, guide them to their table and ensure their experience begins and ends with exceptional care.
• Maintain the host stand, coat closet, menu display, and dining room areas.
• Serve as a brand ambassador by presenting oneself with RH standards and knowledge of culinary and beverage offerings.
• Partner with leadership to optimize seating flow and maximize guest experience.

Skills

Guest service

Hospitality

Communication

Job description

RH Hospitality seeks a personable Host in Raleigh, NC to create a remarkable first impression for guests visiting our Design Galleries. You will welcome guests with warmth, guide them to their table, and uphold RH's elevated hospitality standards throughout the dining experience.

The ideal candidate is detail-oriented, service-minded, and capable of maintaining an organized host station while engaging confidently with guests and colleagues. Weekend and holiday shifts are required.