Guest Experience Host - Fast-Paced Restaurant

El Baja; Fontana (CA); On-site; USD 2,066,000 - 2,617,000; Part time

Job summary

El Baja is hiring a hostess to warmly greet guests, manage waiting lists, and guide guests to their tables with a smile. You will help ensure a smooth flow during busy service periods and assist with seating rotations to balance server workload.

The role requires standing for long periods, excellent customer service, and the ability to thrive in a fast-paced restaurant environment. Evening and weekend shifts are commonly required to support busy dining times.

Qualifications

• Excellent customer service and a friendly, welcoming manner.
• Ability to work in a fast-paced environment.
• Ability to stand for long periods.
• Strong communication and teamwork.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet guests as they enter and manage the waiting list.
• Provide menus and answer initial questions; seat guests.
• Assign guests to tables with rotation to balance workloads.
• Engage with guests to ensure satisfaction with meals and service.
• Respond to complaints by involving a manager when needed.
• Answer phone calls, take reservations, and provide information.

Skills

Customer service

Friendly demeanor

Fast-paced environment

Standing long periods

Multitasking

Education

High school diploma or equivalent

Job description

El Baja is hiring a hostess to warmly greet guests, manage waiting lists, and guide guests to their tables with a smile. You will help ensure a smooth flow during busy service periods and assist with seating rotations to balance server workload.

The role requires standing for long periods, excellent customer service, and the ability to thrive in a fast-paced restaurant environment. Evening and weekend shifts are commonly required to support busy dining times.