Guest Experience Host – Fast-Paced Hospitality

Greenleaf Hospitality Group; Myrtle Beach (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical/Dental/Vision (Full-Time)

401K with 100% match up to 3% (Full-<w

Job summary

Greenleaf Hospitality Group in Myrtle Beach, SC seeks a friendly Host to warmly greet guests, manage seating, and deliver outstanding service in a fast-paced environment. You will collaborate with the team to meet guest needs, handle inquiries politely, and maintain organization during peak hours while upholding the brand's reputation.

This full-time role offers benefits including health coverage, retirement match, parental leave, EAP, and employee wellness support, plus dining and hotel-rate

Qualifications

• Previous experience in customer service or a similar role is a plus.
• Ability to multitask and stay organized in a busy environment.
• A positive, energetic attitude with a strong commitment to teamwork and customer satisfaction.
• Ability to work well in a collaborative environment and eagerness to contribute to the success of the business.
• Ability to thrive in a busy, fast-paced setting and remain calm and collected under pressure.
• Proactive problem solving skills and always looking for ways to improve the guest experience.
• Reliability, punctuality, and take pride in your work.
• Attention to detail is essential, ensuring that every guest interaction is handled with care and precision.
• Motivation to be the best and have a strong desire to grow within the business.

Responsibilities

• Serve as the first point of contact for all guests, delivering exceptional customer service with a friendly and positive demeanor.
• Welcome guests warmly and ensure a smooth, organized seating process while maintaining attention to detail.
• Collaborate with the team to ensure that all guests’ needs are met promptly and effectively.
• Handle guest inquiries and concerns with professionalism and courtesy, offering proactive solutions to any issues that arise.
• Manage multiple tasks at once, ensuring efficiency during peak hours without compromising service quality.
• Maintain a professional and polite demeanor at all times, upholding the reputation of the business.
• Work closely with other team members to ensure seamless operations and guest satisfaction.

Skills

Customer service

Multitask

Teamwork

Attention to detail

Reliability

Punctuality

Job description

Greenleaf Hospitality Group in Myrtle Beach, SC seeks a friendly Host to warmly greet guests, manage seating, and deliver outstanding service in a fast-paced environment. You will collaborate with the team to meet guest needs, handle inquiries politely, and maintain organization during peak hours while upholding the brand's reputation.

This full-time role offers benefits including health coverage, retirement match, parental leave, EAP, and employee wellness support, plus dining and hotel-rate