Guest Experience Host – Fast-Paced Growth Path

BENCHMARK; Tampa (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Pyramid Global Hospitality in Tampa is seeking a highly motivated Host to welcome guests and support the service team at Hotel Flor Tampa Downtown, Tapestry Collection by Hilton. This role is the first and last touchpoint for guests, helping to create a memorable dining experience.

As the Host, you set the tone, greet guests, manage arrival flow, and assist the team in delivering exceptional hospitality. A friendly personality and ability to thrive in a fast-paced setting are essential.

Qualifications

• Customer service oriented candidate with strong communication and hospitality mindset.

Responsibilities

• Greet guests as they arrive or move about the restaurant area.
• Monitor open dining sections for empty and cleaned tables.
• Estimate wait times and manage guest waiting list.
• Ensure guest needs are met while waiting.
• Answer phone, book reservations, and adjust tables for large parties.
• Maintain an engaging and welcoming demeanor.
• Work well under pressure in a fast-paced environment.

Skills

Customer service

Communication

Teamwork

Hospitality

Job description

Pyramid Global Hospitality in Tampa is seeking a highly motivated Host to welcome guests and support the service team at Hotel Flor Tampa Downtown, Tapestry Collection by Hilton. This role is the first and last touchpoint for guests, helping to create a memorable dining experience.

As the Host, you set the tone, greet guests, manage arrival flow, and assist the team in delivering exceptional hospitality. A friendly personality and ability to thrive in a fast-paced setting are essential.