Guest Experience Host — Flexible Scheduling & Growth

Food Fight; Madison (WI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance with Employer Con

401(k) Employer Match

Paid Time Off

Wellness Benefits

Job summary

Food Fight is seeking a friendly hostess to greet guests, manage reservations or waiting lists, and escort guests to seats. You will hand menus, assist with inquiries about the menu, and support restaurant staff as needed.

The role emphasizes strong customer service, clear communication, and the ability to stand for extended periods while maintaining a positive attitude in a fast-paced dining environment in Madison, Wisconsin.

Qualifications

• Must have strong customer service skills.
• Legible handwriting is required for guest check-ins.
• Ability to stand for long periods and move quickly.
• Dedicated to teamwork and supporting restaurant staff.
• Excellent oral communication skills are required.

Responsibilities

• Greet customers as they enter the restaurant.
• Take reservations or add guests to the waiting list.
• Provide menus and show guests to their seats.
• Answer phone calls and respond to guest questions about the restaurant and menu.
• Assist other restaurant staff as needed.

Skills

Strong customer service

Legible handwriting

Ability to stand and move quickly

Teamwork

Excellent oral communication

Job description

Food Fight is seeking a friendly hostess to greet guests, manage reservations or waiting lists, and escort guests to seats. You will hand menus, assist with inquiries about the menu, and support restaurant staff as needed.

The role emphasizes strong customer service, clear communication, and the ability to stand for extended periods while maintaining a positive attitude in a fast-paced dining environment in Madison, Wisconsin.