Guest Experience Host: Dining & Reservations (Part-Time)

Grand Pacific Resorts; Carlsbad (CA); Vor Ort; USD 22.000 - 29.000; Teilzeit

Zusammenfassung

Grand Pacific Hotel Services, L.P. in Carlsbad, CA, seeks a part-time dining room attendant to deliver excellent guest experiences while upholding Westin/Solea Carlsbad Resort & Spa standards. You will seat guests, manage reservations, and coordinate with servers.

Candidates should have high school or equivalent, hospitality experience preferred, knowledge of OpenTable, basic computer skills, and a neat appearance. Training and varied schedules required.

Qualifikationen

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of appropriate table settings and service ware.
• Knowledge of all menu items, prices and general service procedures.
• Must possess basic computational ability.
• Must possess basic computer skills.
• High school or equivalent education preferred.
• Experience with Open Table program preferred.
• Knowledge of wine preferred.
• Food Handlers Certificate required

Aufgaben

• Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
• Ensure servers are aware of their seated tables and are meeting their guests needs.
• Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.
• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.

Kenntnisse

Language skills

Written communication

Verbal communication

Table settings

Menu knowledge

Computational ability

Computer skills

Ausbildung

High school diploma or equivalent

Food Handlers Certificate

Tools

OpenTable experience

Jobbeschreibung

Grand Pacific Hotel Services, L.P. in Carlsbad, CA, seeks a part-time dining room attendant to deliver excellent guest experiences while upholding Westin/Solea Carlsbad Resort & Spa standards. You will seat guests, manage reservations, and coordinate with servers.

Candidates should have high school or equivalent, hospitality experience preferred, knowledge of OpenTable, basic computer skills, and a neat appearance. Training and varied schedules required.