Guest Experience Host – Dining & Entertainment

Kaizen Lab Inc.; Rosemont (IL); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Advancement opportunities

Free meals

Discount dining

Health insurance

Dental insurance

Vision insurance

Employee discount

Flexible schedule

Job summary

Kaizen Lab Inc. in Illinois is seeking a Host/Hostess to deliver exceptional guest service, greet guests, and manage the flow of the dining and entertainment areas. You will help create connections, build regulars, and ensure smooth front desk, phone, and bowling lane operations in a high-volume venue.

This in-person role offers full-time and part-time schedules, a flexible shift mix, and benefits including health and dental insurance, vision coverage, an employee discount, and free meals.

Qualifications

• Teamwork and a great attitude are required.
• Flexible availability—weekends and holidays required.
• Ability to multitask in a high-volume venue.
• Proper phone etiquette is a must.
• Strong hospitality and guest service skills.

Responsibilities

• Deliver exceptional guest service and treat every guest as their guest.
• Manage waits, front desk, phones, and dining areas.
• Build connections to encourage repeat visits and guest loyalty.
• Support team to maintain a welcoming and efficient environment.

Skills

Teamwork

Flexible availability

Multi-tasking

Phone etiquette

Guest service

Job description

Kaizen Lab Inc. in Illinois is seeking a Host/Hostess to deliver exceptional guest service, greet guests, and manage the flow of the dining and entertainment areas. You will help create connections, build regulars, and ensure smooth front desk, phone, and bowling lane operations in a high-volume venue.

This in-person role offers full-time and part-time schedules, a flexible shift mix, and benefits including health and dental insurance, vision coverage, an employee discount, and free meals.