Guest Experience Host

Kaizen Lab Inc.; Nashville (TN); On-site; USD 16,531 - 20,664; Part time

Job summary

Kaizen Lab Inc. in Nashville is seeking a friendly Host/Hostess to create a welcoming first impression for guests. You will greet arrivals, communicate wait times, and guide guests to tables while coordinating with servers and bar staff to ensure smooth service.

The role emphasizes clear communication, a positive attitude, and the ability to handle busy periods. A high school diploma or equivalent and customer service experience are preferred.

Qualifications

• High School Diploma or equivalent preferred.
• 18+ years of age
• Minimum of 6 months in restaurant and/or host related positions preferred
• Minimum of 6 months of experience in customer service preferred

Responsibilities

• Greet guests warmly and manage waiting list.
• Inform guests of promotions and who will be serving them.
• Assist servers by observing patron needs and relaying to staff.
• Collaborate with servers, food runners, and bar staff to support service.
• Maintain a tidy and inviting entry and greeting area.

Skills

Customer service

Guest service

Communication

Team collaboration

Education

High School Diploma or equivalent

Tools

Email

Chat/Text messaging

Job description

Kaizen Lab Inc. in Nashville is seeking a friendly Host/Hostess to create a welcoming first impression for guests. You will greet arrivals, communicate wait times, and guide guests to tables while coordinating with servers and bar staff to ensure smooth service.

The role emphasizes clear communication, a positive attitude, and the ability to handle busy periods. A high school diploma or equivalent and customer service experience are preferred.