Guest Experience Host – Club Front Desk

Arcis Golf; San Antonio (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Arcis Golf at The Dominion Country Club in San Antonio, TX is seeking a friendly Host/Hostess to warmly greet guests, coordinate seating, and help ensure a smooth front-of-house flow. In this role you will manage reservations and waitlists, communicate with kitchen and servers to pace service, keep the entrance and dining area tidy, and maintain accurate wait times.

Sunday availability is required, and Arcis Golf supports a respectful, inclusive team environment.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Organizational skills and attention to detail.
• Customer‑service orientation.

Responsibilities

• Greet and welcome guests warmly.
• Introduce guests to their server and answer questions.
• Handle guest complaints professionally.
• Manage seating charts and strategically seat guests to balance server workload.
• Monitor table status and coordinate turnover.
• Maintain an organized waitlist and quote accurate wait times.
• Manage reservations and phone inquiries.
• Use reservation/waitlist software to track guest flow.
• Communicate with kitchen and serving staff to coordinate service pace.
• Keep the entrance, host stand, and dining area tidy.
• Prepare menus and ensure they are clean and stocked.

Skills

Communication

Multitasking

Organization

Customer-service orientation

Job description

Arcis Golf at The Dominion Country Club in San Antonio, TX is seeking a friendly Host/Hostess to warmly greet guests, coordinate seating, and help ensure a smooth front-of-house flow. In this role you will manage reservations and waitlists, communicate with kitchen and servers to pace service, keep the entrance and dining area tidy, and maintain accurate wait times.

Sunday availability is required, and Arcis Golf supports a respectful, inclusive team environment.