Guest Experience Host

Arcis Golf; River Place (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Arcis Golf River Place County Club in Austin, TX is seeking a friendly host to greet guests, escort them to their table, and hand them menus. You will introduce guests to their server and help ensure a smooth, welcoming dining experience.

The ideal candidate demonstrates excellent people skills, outstanding customer service, and a willingness to learn new food and beverage programs. Flexible availability, including evenings and weekends, is required to support a busy club environment.

Qualifications

• Excellent people and communication skills.
• Demonstrated outstanding customer service.
• Willingness to learn and perform new food & beverage programs and services.
• Excellent communication and organizational skills, attention to detail, drive and motivation.
• Flexibility with schedule with evenings and weekend work required.

Responsibilities

• Greets guests upon arrival and escorts them to their table.
• Manages special seating request of guests according to table availability.
• Relays messages to servers and other staff as appropriate.
• Restocks front of house area.
• Interacts with guests; provides outstanding guest service.
• Recognizes and resolves guest complaints and concerns.
• Maintains cleanliness and organization of work areas and facility.
• Ensures a pleasant visit for each guest; maintains effective guest relations.
• Performs special projects delegated by management.
• Stays updated on latest developments pertinent to the department as well as the location.

Skills

People skills

Communication

Customer service

Willingness to learn

Evening/weekend flexibility

Education

High school diploma or equivalent

Job description

Arcis Golf River Place County Club in Austin, TX is seeking a friendly host to greet guests, escort them to their table, and hand them menus. You will introduce guests to their server and help ensure a smooth, welcoming dining experience.

The ideal candidate demonstrates excellent people skills, outstanding customer service, and a willingness to learn new food and beverage programs. Flexible availability, including evenings and weekends, is required to support a busy club environment.