Guest Experience Host — Club

Arcis Golf; Austin (TX); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

Arcis Golf's River Place County Club in Austin seeks a friendly front-of-house team member to greet guests, escort them to their table, and provide menus while sharing who their server will be.

Responsibilities include managing seating requests, relaying messages to servers and staff, restocking the front of house, handling guest concerns, maintaining cleanliness, ensuring a pleasant visit, and contributing to ongoing projects and location updates.

Qualifications

• Excellent people and communication skills.
• Demonstrated outstanding customer service.
• Willingness to learn and perform new food & beverage programs and services.
• Flexibility with schedule with evenings and weekend work required.

Responsabilités

• Greets guests upon arrival and escorts them to their table.
• Manages special seating request of guests according to table availability.
• Relays messages to servers and other staff as appropriate.
• Restocks front of house area.
• Interacts with guests; provides outstanding guest service.
• Recognizes and resolves guest complaints and concerns.
• Maintains cleanliness and organization of work areas and facility.
• Ensures a pleasant visit for each guest; maintains effective guest relations.
• Performs special projects delegated by management.
• Stays updated on latest developments pertinent to the department as well as the location.

Connaissances

Excellent people skills

Customer service

Description du poste

Arcis Golf's River Place County Club in Austin seeks a friendly front-of-house team member to greet guests, escort them to their table, and provide menus while sharing who their server will be.

Responsibilities include managing seating requests, relaying messages to servers and staff, restocking the front of house, handling guest concerns, maintaining cleanliness, ensuring a pleasant visit, and contributing to ongoing projects and location updates.