Guest Experience Host — Casino Front Desk & Seating

Muckleshoot Casino; Auburn, Northern (WA, KY); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Complimentary meals and parking

Job summary

Muckleshoot Casino Resort located in Auburn, WA is seeking a guest-focused server to greet and seat guests, manage to-go orders, and uphold cleanliness in the Host/Cashier area. This role emphasizes accurate cash handling and excellent guest service, under a team-oriented environment.

Requirements include a WA health card/food handler permit, and potential training for candidates with a passion for guest service and professional demeanor. Class 12/13 Mast Certification is required.

Qualifications

• 6 months of restaurant server experience preferred.
• Entry-level training may be provided for candidates with guest service passion and professional demeanor.
• Must have and maintain a valid WA State health card/food handler permit.
• Must have and maintain a Class 12 or 13 Mast Certification.

Responsibilities

• Greet and seat guests.
• Ensure cleanliness/organization around Host/Cashier areas.
• Clean menus and bus tables as needed.
• Reconcile casino-issued bank and daily end-of-shift financial transactions.
• Take to-go orders and present food items to guests.
• Handle cash and payment transactions accurately.
• Monitor inventory levels and notify supervisor on replenishment needs.
• Provide excellent guest service and ensure a positive guest experience.
• Create and maintain a positive work environment and team relations.

Job description

Muckleshoot Casino Resort located in Auburn, WA is seeking a guest-focused server to greet and seat guests, manage to-go orders, and uphold cleanliness in the Host/Cashier area. This role emphasizes accurate cash handling and excellent guest service, under a team-oriented environment.

Requirements include a WA health card/food handler permit, and potential training for candidates with a passion for guest service and professional demeanor. Class 12/13 Mast Certification is required.