Guest Experience Host - Casino Dining

Coeur d'Alene Casino Resort Hotel; Worley (ID); On-site; USD 18,000 - 26,000; Part time

Job summary

The Greeter at Coeur d’Alene Casino Resort Hotel in Worley, ID welcomes guests and directs them to seating based on server availability. You will enter guest details in the front desk reservation system and assist with seating in dining areas.

Ideal candidates have at least 6 months of greeter experience, are 19 or older, and possess excellent verbal communication and customer-service skills. You will also help maintain a friendly, organized front-of-house environment.

Qualifications

• Must be 19 years of age or older.
• Must pass level I Greeter testing within 90 days of hire.
• 6 months greeter experience required.
• Excellent verbal communication skills required.
• Strong organization and presentation skills preferred.

Responsibilities

• Greet guests at the greeter stand and direct them to seating.
• Enter guest names into reservation system at front desk.
• Seat guests in dining areas when tables are available.
• Assist with seating in the bar for guests over 21 and patio when dining room is full.
• Answer guest inquiries and maintain a reservation list.
• Keep greeter stand clean and organized; pull silverware and plates as needed.

Skills

Customer service

Verbal communication

Teamwork

Problem solving

Job description

The Greeter at Coeur d’Alene Casino Resort Hotel in Worley, ID welcomes guests and directs them to seating based on server availability. You will enter guest details in the front desk reservation system and assist with seating in dining areas.

Ideal candidates have at least 6 months of greeter experience, are 19 or older, and possess excellent verbal communication and customer-service skills. You will also help maintain a friendly, organized front-of-house environment.