Evening Guest Experience Host - Casino Dining

Cdacasino; Idaho; On-site; USD 18,000 - 26,000; Part time

Job summary

Coeur d’Alene Casino Resort Hotel in Worley, ID is seeking a part-time Greeter to deliver warm, friendly service at restaurant entrances. You will guide guests to seating, help maintain wait lists, and greet customers on arrival with a smile.

Responsibilities include entering guest information, seating parties promptly, answering questions, and collaborating with servers to ensure a smooth dining experience.

Qualifications

• Must be 19 years of age or older.
• Must pass level I Greeter testing within 90 days of hire.
• 6 months greeter experience required.
• Excellent customer service and verbal communication skills required.

Responsibilities

• Greet guests immediately at the greeter stand or after seating another guest.
• Enter guest name and information into reservation system at front desk.
• Seat guests in dining areas as tables become available.
• Suggest seating in the bar for over 21 and patio when the dining room is full.
• Rotate tables among server sections daily.
• Answer guest inquiries and maintain a reservation list as appropriate.
• Keep a positive, friendly attitude at all times, even in stressful situations.
• Answer calls politely and assist callers with a smile.
• Bus, clean, and set tables as needed; keep greeter stand clean and organized.
• Wipe down menus and pull silverware/plates to match guest count.
• Perform other projects and duties as assigned.

Skills

Customer service

Verbal communication

Teamwork

Organization

Problem solving

Job description

Coeur d’Alene Casino Resort Hotel in Worley, ID is seeking a part-time Greeter to deliver warm, friendly service at restaurant entrances. You will guide guests to seating, help maintain wait lists, and greet customers on arrival with a smile.

Responsibilities include entering guest information, seating parties promptly, answering questions, and collaborating with servers to ensure a smooth dining experience.