Guest Experience Host & Cashier

Mainsail Lodging & Development; Fort Myers (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

401K Retirement Plan

Paid Time Off

Holiday Pay

Career Training & Development

Tuition Reimbursement

Employee Discounts

Free meal for all full-service hotel;

Job summary

Oxbow Bar & Grill in Fort Myers, FL seeks enthusiastic hosts/cashiers who greet guests warmly, seat them comfortably, and set a positive dining tone. You will work under Autograph Collection standards within Mainsail Lodging & Development, handling reservations, cash and card transactions, and coordinating with servers to ensure smooth service.

This non-exempt, hourly role requires a high school diploma, excellent customer service and communication skills, comfort with tablets and the Oracle

Qualifications

• High School diploma or higher completed.
• Hospitality experience preferred, especially a host position.
• Excellent customer service and communication skills.
• Ability to use tablets or iPads and a POS system.

Responsibilities

• Greet guests warmly and escort to tables per standards.
• Seat guests and manage seating fairly using rotation methods.
• Maintain reservations in the restaurant's system.
• Handle cash and credit transactions accurately.
• Communicate dining room flow to servers and managers.
• Attend department meetings and daily stand ups.

Skills

Customer service

Excellent communication skills

Technology use (tablets/iPads)

Teamwork

Cash handling

Education

High School diploma or higher

Tools

Oracle MICROS POS

Job description

Oxbow Bar & Grill in Fort Myers, FL seeks enthusiastic hosts/cashiers who greet guests warmly, seat them comfortably, and set a positive dining tone. You will work under Autograph Collection standards within Mainsail Lodging & Development, handling reservations, cash and card transactions, and coordinating with servers to ensure smooth service.

This non-exempt, hourly role requires a high school diploma, excellent customer service and communication skills, comfort with tablets and the Oracle