Guest Experience Host

Denny's; Melbourne (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Denny's in Melbourne, FL is seeking a Front of House Specialist team member. You will be the first point of contact for guests, greeting them warmly, recording party details when seating times are busy, and guiding them to tables with menus.

You will introduce the server name and ensure a smooth, friendly arrival experience. In this role you will collaborate with servers and hosts to optimize seating, maintain a clean host area and dining spaces, and respond quickly to guest needs.

Qualifications

• Excellent communication and a friendly, welcoming demeanor.
• Ability to manage guest flow and waitlists in a fast-paced environment.
• Strong teamwork with servers and hosts to optimize seating.
• Capable of multi-tasking and maintaining a tidy front-of-house area.

Responsibilities

• Greet guests warmly and manage arrival experience.
• Record names and party sizes when seating is full and issue pagers.
• Escort guests to tables and inform of server names.
• Maintain cleanliness in the host area and dining surroundings.
• Collaborate with servers to ensure efficient seating and turnover.
• Assist with clearing tables during peak periods and as needed.
• Respond promptly to guest requests and communicate with staff.

Skills

Guest greeting

Waitlist management

Seating guests

Customer service

Team collaboration

Cleanliness

Flexibility

Job description

Denny's in Melbourne, FL is seeking a Front of House Specialist team member. You will be the first point of contact for guests, greeting them warmly, recording party details when seating times are busy, and guiding them to tables with menus.

You will introduce the server name and ensure a smooth, friendly arrival experience. In this role you will collaborate with servers and hosts to optimize seating, maintain a clean host area and dining spaces, and respond quickly to guest needs.