Guest Experience Host

Ruby's Hospitality Group, LLC; Los Angeles (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

Ruby's Diner, LLC, part of Eureka Food Enterprises, is seeking a host/hostess in California to greet guests, manage seating, and coordinate with servers to ensure a warm, efficient dining experience. The role emphasizes uniform presentation, customer hospitality, and adherence to Ruby’s standards.

The position offers hourly pay of $16.90 and requires a friendly, team-focused attitude in a fast-paced, family-friendly environment. Equal opportunity employer; U.S.

Responsibilities

• Reports to work in proper and clean uniform.
• Uses greeting, seating, and waiting list procedures.
• Maintains cleanliness standards and stocks for the reception area and restrooms.
• Accurately processes all guest checks with no cash overages or shortages.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Provides assistance to pantry maintenance and pre-rush organization.
• Provides assistance to all servers and bus persons in order to execute Perkins service standards.
• Utilizes proper cash handling procedures to execute cash and non-cash transactions, counting change, security precautions, and cash accountability.
• Ensures that the cash register and cash register area are stocked with all needed items.
• Communicates with Manager on Duty and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
• Has sufficient knowledge of menu to execute suggestive selling techniques with all guests.
• Maintains cleanliness of bakery cases and restocks.
• Has sufficient knowledge of bakery products to execute suggestive selling techniques and sampling programs with all guests.
• Bags/boxes any products according to standards.

Job description

Ruby's Diner, LLC, part of Eureka Food Enterprises, is seeking a host/hostess in California to greet guests, manage seating, and coordinate with servers to ensure a warm, efficient dining experience. The role emphasizes uniform presentation, customer hospitality, and adherence to Ruby’s standards.

The position offers hourly pay of $16.90 and requires a friendly, team-focused attitude in a fast-paced, family-friendly environment. Equal opportunity employer; U.S.