Guest Experience Host

TGI Fridays - 64201; Herndon (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

TGI Fridays - 64201 in Herndon, Virginia is seeking a Host(ess) to provide a positive first impression by greeting Guests and managing their dining experience. The ideal candidate will engage customers warmly, coordinate seating arrangements, and ensure service standards are met. Experience in customer service and strong communication skills are required. This position involves standing for long shifts and managing multiple tasks while maintaining a positive attitude. Join our team and contribute to our mission of great service!

Qualifications

• Must be able to carry natural conversations with Guests.
• Must be able to read menus and understand requests.
• Must communicate clearly and effectively with Team Members.

Responsibilities

• Greet incoming and departing Guests warmly.
• Manage Guest flow into Dining and Bar areas.
• Promptly answer incoming calls and provide appropriate service.

Skills

Natural conversation skills

Listening skills

Positive attitude

Job description

TGI Fridays - 64201 in Herndon, Virginia is seeking a Host(ess) to provide a positive first impression by greeting Guests and managing their dining experience. The ideal candidate will engage customers warmly, coordinate seating arrangements, and ensure service standards are met. Experience in customer service and strong communication skills are required. This position involves standing for long shifts and managing multiple tasks while maintaining a positive attitude. Join our team and contribute to our mission of great service!