Warm Host: Elevate Guest Experiences & Service

TGI Fridays - 4205; Winchester (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

TGI Fridays - 4205 in Winchester, Virginia is seeking a Host(ess) to create a welcoming atmosphere by greeting Guests and ensuring their dining experience is exceptional. Responsibilities include managing seating, communicating Guest needs effectively to staff, and adhering to service standards to achieve high guest satisfaction. Candidates must possess excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. This role emphasizes personal interactions and exceptional service.

Qualifications

• Must be able to carry natural conversations with Guests without sounding scripted.
• Must be able to hear well in a loud environment to respond to Guest requests.
• Must be able to walk and stand during entire shift.

Responsibilities

• Greet incoming and departing Guests warmly with a genuine smile.
• Manage the flow of Guests into the Dining and Bar areas.
• Respond positively to conflict situations and work to find solutions.

Skills

Communication skills

Attention to detail

Guest service

Job description

TGI Fridays - 4205 in Winchester, Virginia is seeking a Host(ess) to create a welcoming atmosphere by greeting Guests and ensuring their dining experience is exceptional. Responsibilities include managing seating, communicating Guest needs effectively to staff, and adhering to service standards to achieve high guest satisfaction. Candidates must possess excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. This role emphasizes personal interactions and exceptional service.