Guest Experience Host

Capital Ale House; Fredericksburg (VA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Company supplemented Health Insurance

Company supplemented Dental Insurance

$25,000 free life insurance

401(k) with a 3% company match

Paid vacation

Personal time off / Sick pay

Job summary

Capital Ale House in Fredericksburg, Virginia, seeks engaging staff for customer service roles. Responsibilities include answering calls, providing directions, and maintaining cleanliness. Staff must communicate positively with guests and handle operational responsibilities effectively. Candidates should be available on Sundays and capable of moving items up to 30 lbs. The position offers company-supplemented health and dental insurance, life insurance, and a retirement plan with company matching.

Qualifications

• All Employees are required to be available on Sundays on a rotating basis.
• Must be able to move items up to 30 lbs. for distances of up to 25 feet.
• Able to remain standing and active for up to an 8‑hour shift, which may include going up and down stairs.

Responsibilities

• Answer telephone to provide callers with directions and hours of operation.
• Answer questions guests have regarding our products or services.
• Clean and sanitize equipment, utensils, and counter tops following standard procedures.
• Maintain a positive and professional demeanor while working in a loud, high-volume environment.
• Communicate with all guests in a congenial manner.

Job description

Capital Ale House in Fredericksburg, Virginia, seeks engaging staff for customer service roles. Responsibilities include answering calls, providing directions, and maintaining cleanliness. Staff must communicate positively with guests and handle operational responsibilities effectively. Candidates should be available on Sundays and capable of moving items up to 30 lbs. The position offers company-supplemented health and dental insurance, life insurance, and a retirement plan with company matching.