Guest Experience Host

Davidson Hospitality Group; Birmingham (AL); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Medical coverage (multi-tier)

Dental & Vision coverage

Teledoc service

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Job summary

Hotel Wildemont, Autograph Collection in Mountain Brook near Birmingham, AL, seeks a dynamic Activities Coordinator to plan and run engaging guest activities and events. You will tailor experiences to guest interests, coordinate schedules, and work with multiple departments to create a cohesive guest experience.

Ideal candidates bring energy, excellent communication, and a passion for hospitality. Must be flexible to work evenings, weekends, and holidays as required.

Qualifications

• High school diploma or equivalent (recreation/hospitality certs are a plus).
• Experience in organizing and leading activities or events.
• Excellent communication and interpersonal skills.
• Energetic and outgoing personality with passion for creating memorable experiences.
• Strong organizational and multitasking abilities.
• Ability to work well in a team and independently.
• Flexibility to work evenings, weekends and holidays as required.
• CPR and First Aid certification (or willingness to obtain).

Responsibilities

• Plan and execute a diverse range of activities (sports, games, arts and crafts, group events).
• Engage with guests to tailor activities to preferences for memorable experiences.
• Coordinate and schedule activities with smooth operations and timely execution.
• Provide excellent customer service and address guest inquiries.
• Collaborate with other departments to integrate activities into guest experience.
• Maintain equipment and supplies for activities.
• Monitor participation and feedback to improve offerings.
• Stay updated on leisure and hospitality trends to enhance activity offerings.

Skills

Excellent communication and Interperso

Energetic outgoing personality

Strong organizational multitasking

Team and independent work

Evenings weekends holidays flexibility

CPR & First Aid certification

Education

High school diploma or equivalent

Certifications in recreation or hospitality (a plus)

Job description

Property Description

Nestled in the upscale Mountain Brook community just outside Birmingham, Alabama, Hotel Wildemont, Autograph Collection blends artistic expression with elevated Southern hospitality to create an award-worthy luxury boutique experience.

This distinctive AAA Four Diamond property blends curated art, inspired design, and memorable guest experiences — from our renowned Poseidon Spa and vibrant rooftop restaurant and bar to interactive wine-blending and cooking classes that showcase farm-to-table culinary excellence.

With elegant guest rooms and suites, thoughtfully designed event spaces, and a celebrated art gallery featuring works by local and international artists, we offer more than a stay — we offer a lifestyle. Join our team and help deliver unforgettable moments in a setting that celebrates creativity, culture, and genuine service.

Overview

Are you a dynamic and creative individual who loves creating unforgettable experiences for guests? We are seeking a passionate Activities Coordinator to join our team! As an Activities Coordinator, you will bring your energy and enthusiasm to organize and facilitate a variety of engaging activities and events for our guests, ensuring their stay is filled with excitement and fun!

Summary:

• Plan and execute a diverse range of activities, including sports, games, arts and crafts, and group events
• Engage with guests to understand their interests and preferences, tailoring activities to create memorable experiences
• Coordinate and schedule activities, ensuring smooth operations and timely execution
• Provide excellent customer service, building positive relationships with guests and addressing any concerns or inquiries
• Collaborate with other departments to integrate activities into the overall guest experience
• Maintain equipment and supplies needed for activities, ensuring their availability and proper functioning
• Monitor and evaluate activity participation and feedback, making improvements as necessary
• Stay updated on current trends and developments in the leisure and hospitality industry to enhance the activity offerings

Qualifications

• High school diploma or equivalent (relevant certifications or training in recreation or hospitality is a plus)
• Previous experience in organizing and leading activities or events
• Excellent communication and interpersonal skills
• Energetic and outgoing personality, with a passion for creating memorable experiences
• Strong organizational and multitasking abilities
• Ability to work well in a team and independently
• Flexibility to work evenings, weekends, and holidays as required
• CPR and First Aid certification (or willingness to obtain)

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Inkeeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.