Guest Experience Greeter & Cashier

jobs-davidsonhospitality; South Lake Tahoe (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hotel Discounts

401K Match

Paid Time Off

Tuition Reimbursement

Pet Insurance

Dental & Vision Coverage

Teledoc

Job summary

Margaritaville Resort Lake Tahoe is hiring a friendly Greeter/Cashier to welcome guests, assist with inquiries, and manage cashiering duties for smooth check-in and check-out. The role emphasizes delivering a warm first impression and efficient service in a vibrant resort setting.

The position requires excellent customer service, strong communication, and cash-handling experience, with availability for flexible schedules including weekends and holidays.

Qualifications

• Excellent customer service skills.
• Strong communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Experience with cash handling and point-of-sale systems.
• High School diploma or equivalent.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere.
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs.
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures.
• Maintain a clean and organized work area, including the cashier station and lobby.
• Collaborate with other departments to ensure seamless guest experiences.
• Offer suggestions and recommendations for nearby attractions, dining options, and activities.
• Demonstrate a proactive approach in resolving guest issues or concerns.
• Uphold the hotel/resort's brand standards and contribute to a positive team culture.

Skills

Customer service

Communication

English fluency

Energy/enthusiasm

Multi-tasking

Attention to detail

Cash handling/POS

High school diploma

Education

High School diploma or equivalent

Job description

Margaritaville Resort Lake Tahoe is hiring a friendly Greeter/Cashier to welcome guests, assist with inquiries, and manage cashiering duties for smooth check-in and check-out. The role emphasizes delivering a warm first impression and efficient service in a vibrant resort setting.

The position requires excellent customer service, strong communication, and cash-handling experience, with availability for flexible schedules including weekends and holidays.