Guest Experience & Golf Operations Assistant

Northgate Country Club and Walden Golf Club; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Northgate Country Club and Walden Golf Club in Houston, TX seeks an Outside Services Staff member to help create a welcoming golf experience for Members and Guests. You will assist with daily golf operations, maintain practice facilities, manage carts, and deliver outstanding service.

This role emphasizes teamwork, reliability, and a professional appearance, with outdoor work in varying weather. No prior golf experience is required, but a service-minded attitude is essential to help guests enjoy

Qualifications

• Friendly, outgoing personality with a strong focus on customer service.
• Ability to work in a fast-paced, team-oriented environment.
• Strong communication and organizational skills.
• Ability to stand and remain active for extended periods (6-10 hours).
• Ability to lift and carry up to 50 pounds occasionally.
• Willingness to work outdoors in varying weather conditions.
• Professional appearance and grooming standards.

Responsibilities

• Greet Members and Guests upon arrival, providing a friendly and welcoming experience.
• Set up, maintain, and close all golf practice facilities daily.
• Ensure practice areas are clean, organized, and fully stocked throughout the day.
• Prepare, stage, clean, and properly store golf carts before and after use.
• Assist Members and Guests with transporting golf bags between the bag drop, staging areas, and clubhouse.
• Clean golf clubs following play and ensure bags are returned to their designated storage areas.
• Organize and maintain the golf bag storage room to ensure equipment is properly stored and easily accessible.
• Prepare and stage golf bags for Members and Guests, including loading bags onto pushcarts or golf carts as needed.
• Assist with daily opening and closing procedures to ensure golf operations run smoothly.
• Maintain a clean, organized, and professional appearance throughout all outside service areas.
• Provide attentive and courteous service to Members and Guests, assisting with requests as needed.

Skills

Customer service

Team player

Communication

Organization

Outdoor work

Job description

Northgate Country Club and Walden Golf Club in Houston, TX seeks an Outside Services Staff member to help create a welcoming golf experience for Members and Guests. You will assist with daily golf operations, maintain practice facilities, manage carts, and deliver outstanding service.

This role emphasizes teamwork, reliability, and a professional appearance, with outdoor work in varying weather. No prior golf experience is required, but a service-minded attitude is essential to help guests enjoy