Guest Experience Front End Associate

Turnip-Truck-Urban-Fare; Nashville (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

Turnip-Truck-Urban-Fare in Nashville, TN is seeking a dedicated Shift Manager on Duty to facilitate each shift, greet customers, and ensure smooth front-end operations. You will handle returns and POS issues, monitor customer traffic, call for additional cashiers as needed, and model friendly, prompt service.

Strong communication and teamwork are essential to meet service standards and keep the store running efficiently.

Qualifications

• 1 year cashiering and customer service experience.
• Strong understanding of and ability to problem-solve front end POS (Point of Sale) and computer systems.
• Ability to read and interpret documents such as the Turnip Truck employee handbook.
• Ability to prioritize work tasks, multi-task and maintain focus.
• Ability to communicate politely and effectively with customers and employees.
• Interest in natural foods.

Responsibilities

• Greet customers and provide friendly service.
• Answer phones and route calls to appropriate departments.
• Process returns and exchanges according to policy.
• Monitor customer traffic and call for additional cashiers as needed.
• Adhere to dress-code and company policies.
• Report to work on time and follow directions from MOD.

Skills

Cashier experience

Customer service

POS systems

Communication skills

Problem-solving

Tools

POS software

Job description

Turnip-Truck-Urban-Fare in Nashville, TN is seeking a dedicated Shift Manager on Duty to facilitate each shift, greet customers, and ensure smooth front-end operations. You will handle returns and POS issues, monitor customer traffic, call for additional cashiers as needed, and model friendly, prompt service.

Strong communication and teamwork are essential to meet service standards and keep the store running efficiently.