Guest Experience & Front Desk Specialist

Floyds 99 Barbershop - Allen; Allen (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Life Insurance

Anniversary Bonus

Advancement opportunities

Job summary

Floyd's 99 Barbershop - Allen is hiring Front Desk Coordinators for a busy Allen, TX location. You will greet guests, manage check-ins, answer phones, process payments, and help keep the front lobby organized.

We offer competitive pay, benefits for eligible full-time team members, and opportunities for advancement. Both full-time and part-time positions are available, with evening and weekend shifts required.

Qualifications

• Experience in customer service preferred.
• Outgoing, friendly personality.
• Cash handling experience.
• Great phone skills.
• Ability to multitask in a busy environment.
• Availability to work evenings and weekends.

Responsibilities

• Greet every guest and create a welcoming first impression
• Manage check-ins, the wait list, and appointment flow
• Answer phones and respond to guest questions
• Process payments and handle cash accurately
• Recommend and sell retail hair care products
• Keep the front lobby clean and organized

Skills

Customer service

Cash handling

Phone skills

Multitasking

Team player

Evenings/weekends availability

Job description

Floyd's 99 Barbershop - Allen is hiring Front Desk Coordinators for a busy Allen, TX location. You will greet guests, manage check-ins, answer phones, process payments, and help keep the front lobby organized.

We offer competitive pay, benefits for eligible full-time team members, and opportunities for advancement. Both full-time and part-time positions are available, with evening and weekend shifts required.