Guest Experience Front Desk Agent | Weekly Pay & PTO

Mcr-Hotels; Loveland (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

MCR Hotels is seeking a Front Desk Agent for Hilton Garden Inn Loveland in Loveland, Ohio. You will ensure a friendly arrival and departure experience, manage check-ins/outs, and address guest needs promptly.

Responsibilities include maintaining front desk operations, upholding cleanliness, and providing accurate information on rates and promotions while working within a team-oriented hotel environment.

Qualifications

• Experience in hospitality or service-oriented roles preferred.
• Willingness to learn and adapt to hotel standards.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests warmly and manage check-in/check-out efficiently.
• Use guest names and provide accurate information about services.
• Maintain cleanliness and organization in front desk area and public spaces.

Skills

Hospitality mindset

Guest service

Communication skills

Teamwork

Ability to follow guidelines

Conflict resolution

Education

High school diploma or equivalent

Job description

MCR Hotels is seeking a Front Desk Agent for Hilton Garden Inn Loveland in Loveland, Ohio. You will ensure a friendly arrival and departure experience, manage check-ins/outs, and address guest needs promptly.

Responsibilities include maintaining front desk operations, upholding cleanliness, and providing accurate information on rates and promotions while working within a team-oriented hotel environment.