Guest Experience Front Desk Agent

HHC Atlantic LLC; Delray Beach (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

The Seagate Hotel in Delray Beach is seeking a part-time Front Desk Agent to create a welcoming guest experience. As the first point of contact, you will handle check-ins/check-outs, reservations, inquiries, and provide attentive service that reflects luxury hospitality.

Responsibilities include organizing reservations, running daily reports, and resolving guest issues. Applicants should be able to stand for extended periods and work weekends, nights, and holidays as needed.

Qualifications

• Clear, concise communication in English required.
• Prompt, accurate request fulfillment.
• Outgoing, friendly, and patient demeanor.
• Strong multitasking with poise and accuracy.
• Familiarity with The Seagate Hotel policies.

Responsibilities

• Confirm sell status for the day and review group bookings.
• Organize reservations and pre-block VIP/group stays.
• Run daily reports: house counts, availability, occupancy, arrivals, departures.
• Check guests in per credit policies and secure keys.

Skills

Communication skills

Multitasking

Customer service

Professional demeanor

Tools

Property management system

Job description

The Seagate Hotel in Delray Beach is seeking a part-time Front Desk Agent to create a welcoming guest experience. As the first point of contact, you will handle check-ins/check-outs, reservations, inquiries, and provide attentive service that reflects luxury hospitality.

Responsibilities include organizing reservations, running daily reports, and resolving guest issues. Applicants should be able to stand for extended periods and work weekends, nights, and holidays as needed.