Guest Experience Food Service Runner

SSA Group; Denver, Northern (CO, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Meal plan & employee discounts

On-demand pay

401(k) with company match

Bereavement leave

Holiday pay

Paid sick leave

Job summary

SSA Group supports the Denver Zoo in delivering memorable guest experiences through food service excellence. The role involves coordinating with front- and back-of-house teams to ensure accurate and timely orders and serving guests with warmth and efficiency.

Applicants should be capable of standing for long periods, lifting light loads, and working varied hours, including nights and weekends. This position offers growth opportunities within SSA's 452 Hospitality framework and a commitment to

Qualifications

• No formal education required.
• Physical ability to stand for extended periods and lift 10–35 lbs as needed.
• Ability to work varied hours, including nights, weekends and holidays.
• Strong teamwork and customer-focused approach.

Responsibilities

• Communicate with front-of-house and back-of-house staff to ensure orders are prepared correctly and in a timely fashion.
• Run food orders to guests and assist with any other needs surrounding their order.
• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
• Maintains a clean, safe and organized work environment.

Skills

Interpersonal communication

Problem solving

Flexibility

Team player

Initiative

Job description

SSA Group supports the Denver Zoo in delivering memorable guest experiences through food service excellence. The role involves coordinating with front- and back-of-house teams to ensure accurate and timely orders and serving guests with warmth and efficiency.

Applicants should be capable of standing for long periods, lifting light loads, and working varied hours, including nights and weekends. This position offers growth opportunities within SSA's 452 Hospitality framework and a commitment to