Guest Experience Food Service Associate

Burger King - 5325 - Oak Broadway; Oakland (CA); On-site; USD 31,000 - 42,000; Full time

Job summary

Burger King in Oakland is seeking a front-of-house team member to deliver high levels of customer service, take orders at the counter or drive‑thru, and ensure quick, accurate transactions with POS systems.

You will assemble orders, notify kitchen of specials or shortages, maintain clean, welcoming areas, and help guests with a smile while following safety and quality standards in a fast‑paced environment.

Qualifications

• Customer service excellence and a friendly attitude are essential.
• Ability to communicate clearly with customers and team members.
• Basic math and cashiering skills are required for accurate transactions.

Responsibilities

• Take customer orders at the front counter or drive-thru using POS.
• Assemble items and prepare orders for takeout or dine-in.
• Notify kitchen of shortages or special requests.
• Serve food and beverages and handle payments.
• Maintain cleanliness and organization of service areas.
• Provide friendly, efficient service to every customer.

Skills

Customer Service

Teamwork

Oral Communication

Written Communication

Problem Solving

Attention to Detail

Education

Education/Experience

Tools

POS systems

Job description

Burger King in Oakland is seeking a front-of-house team member to deliver high levels of customer service, take orders at the counter or drive‑thru, and ensure quick, accurate transactions with POS systems.

You will assemble orders, notify kitchen of specials or shortages, maintain clean, welcoming areas, and help guests with a smile while following safety and quality standards in a fast‑paced environment.