Food Service Guest Experience Associate

Burger King - 5996 - Castroville; Castroville (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Burger King - 5996 - Castroville is seeking team members to provide friendly, efficient customer service at the front counter and drive-thru. Duties include taking orders, operating the POS, assembling meals, and ensuring a clean dining area.

Successful candidates will handle cash, support kitchen staff, and maintain a positive, professional demeanor in a fast-paced environment. Training is provided to fit the restaurant's procedures and standards.

Qualifications

• Education/experience may be minimal; simple training provided.
• Math abilities include basic arithmetic for cash handling.
• Knowledge of order processing systems helps in taking and recording orders.

Responsibilities

• Take customer orders and use POS to record and compute the bill.
• Assemble items from serving or storage areas for dine-in or takeout.
• Notify kitchen of shortages or special orders.
• Serve food, beverages, desserts and related items.
• Receive payment and close transactions.
• Maintain clean and orderly dining and serving areas.
• Demonstrate friendly, cooperative customer service.

Skills

Analytical

Design

Problem Solving

Customer Service

Interpersonal

Oral Communication

Teamwork

Written Communication

Quality Management

Ethics

Organizational Support

Attendance/Punctuality

Dependability

Initiative

Judgment

Planning/Organizing

Professionalism

Quality

Quantity

Safety and Security

Education

No formal education required

Tools

POS systems

Job description

Burger King - 5996 - Castroville is seeking team members to provide friendly, efficient customer service at the front counter and drive-thru. Duties include taking orders, operating the POS, assembling meals, and ensuring a clean dining area.

Successful candidates will handle cash, support kitchen staff, and maintain a positive, professional demeanor in a fast-paced environment. Training is provided to fit the restaurant's procedures and standards.